Website maintenance

Caring for your sites

Every business needs a website. There’s no denying the importance of a website for each and every business. Regardless of how big or small, your business is, a website is a fundamental tool.
 
With your website being so fundamental to your business you would clearly want it to be working perfectly. As such, Tiny Blue Rocket is now offering website service packages. We will monitor, maintain and improve your website, all with minimal impact on you and your business.

24/7 Website support

What you get with our service packages

We have highlighted 7 key services we will provide to every website that’s signed up for a maintenance package.
 
You will also have access to a 24/7 reporting tool. If you have a problems with a client’s website, or would like some help, you can get in touch at any time of day and someone will be in touch within 12 hours to provide a solution.
 
As a WordPress website agency, we are offering these packages for WordPress websites exclusively.

The 7 key services

 
We will provide regular updates to the plugins, themes and your core WordPress installation. Coupled with our backups, we can ensure a bad update doesn’t cripple the website!
For many business owners, the thought of their website breaking or being offline can keep them awake at night!
 
As part of our service package, we will run hourly uptime monitoring. If a website goes offline we’ll find out and endeavour to fix the problem immediately.
 
We can also provide weekly or monthly stats about the website uptime.
Sometimes visitors can’t reach a website, but not because it’s offline. Sometimes it’s simply because the website is too slow to load and makes people assume it’s broken.
 
As part of our service package, we will provide live monitoring of the website loading time. As soon as there’s an increase in loading time we will be notified and work to speed up the website.
No matter how well a website is built, sometimes things can go wrong. A dodgy plugin update or a hack can bring down a website and make it inaccessible or even a threat to customers.
 
As part of our service package, we will run daily backups of each website. All backups are securely stored on the cloud. This means that if the website is broken or gets hacked, we can quickly restore the website to how it was yesterday!
 
With our uptime and performance monitoring, we can quickly find out if there’s a problem with a website and immediately restore it to a working version.
WordPress websites rely on a database to store and organise the data on your website. Optimising and fixing the database can ensure the website doesn’t load slowly or present errors to visitors.
 
As part of our website service package, we will run a weekly database optimisation. We will clean, organise and fix the website’s database and ensure it has no negative impact.
 
If a business relies on being found on Google, it will want to ranking well, especially for the right keywords.
 
As part of our service package, we will provide monthly SEO reports. These reports will show which keywords each website is ranking highly for and how high on the Google search rankings it is.
 
With the report, you can choose your clients’ keywords and see how well the website does when people search for those keywords. You can even track competitors and find out how well they’re ranking.
As part of our service package, we will provide an annual website ‘MOT’. We will check each website is working perfectly, fix minor and major problems and ensure it’s functional.
 
We can make minor adjustments to the layout and style of the website. We can also help improve the website by adding new features, such as videos, blogs and marketing tools.
 
For all the effort and attention that’s given to your website, sometimes the key components can get out of date. Our annual website service ensures each website is refreshed, renewed and revitalised every year.

Pay monthly or annually

How much do the service packages cost?

For all 7 of our key services you pay us either £20 per month or £220 per year. If you pay annually you get one month for free.

You can then choose what to charge your clients for the website maintenance. You are in control of your own pricing and your own profit!